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Welcome to our FAQ & Contact page! If you need further assistance, our contact section makes it easy to reach out via an email form. We’re also available on social media for quick inquiries. Whether you’re looking for information or need personalised support, we’re here to help—don’t hesitate to get in touch.
Here, you’ll find answers to common questions about our services, pricing, policies and more.
Our Free Shipping Policy ensures that you can enjoy seamless shopping without extra costs. We offer free standard shipping on all eligible orders, with no hidden fees or minimum purchase requirements (if applicable).
Our Return Policy is designed to make your shopping experience worry-free. If you’re not completely satisfied with your purchase, you can return it within 14 days of receipt for a refund or exchange. Items must be in their original condition, unused and with all tags and packaging intact. Some exclusions may apply, such as final sale or personalised items. To initiate a return, simply contact our support team or follow the instructions on our returns page. Refunds are processed promptly and return shipping details will be provided. Your satisfaction is our priority!
Our Free Shipping Policy applies to the initial delivery of your order, but return shipping costs may vary. In most cases, customers are responsible for return shipping unless the item is defective, damaged or incorrect. However, we may offer free return shipping for certain products or under specific conditions. Please check our Return Policy for details or contact our support team to see if your return qualifies for free shipping. We’re here to ensure a smooth and hassle-free return process!
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Our Coupon Code Policy ensures you get the best deals while shopping with us! Coupon codes must be entered at checkout and cannot be applied after a purchase is completed. Only one coupon code can be used per order unless stated otherwise. Some codes may have restrictions, such as a minimum purchase amount, specific product exclusions or expiration dates. Coupons cannot be combined with other promotions, discounts or gift cards. If you experience any issues applying a code, feel free to contact our support team for assistance. Happy shopping!